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Many companies like to keep their clients in the dark as much as possible however One Guard is not that way. We like all of our clients to know as much as they want to know. We try to be as transparent as possible by providing the answers to any questions asked. Below are a few frequently asked questions. If these do not answer you questions please emails us at please emails us at email@example.com
Question: How soon will my inspection be conducted?
Answer: Most inspections are conducted within 24-36 of the inspection request. This is dependent on the availability of the repair facility and vehicle.
Question: Who will conduct my inspection?
Answer: Your inspection will be conducted by our local, ASE-certified inspector. Our inspectors have years of experience as inspectors and mechanics. They are experienced at identifying noticeable mechanical failures.
Question: When can I expect my report?
Answer: Inspections are uploaded within 2 hours of on-site completion. Reports are then reviewed by our QA team, which can take up to 24 hours to ensure accuracy and thoroughness.
Question: Will my report be reviewed for accuracy?
Answer: All reports are reviewed by our in-house, ASE certified Quality Assurance team immediately after an inspection is uploaded to the site. They check for mechanical accuracy, grammar, and consistent diagnostic findings. This helps you to make the most informed decision possible.
Armed with the facts, you can make the decision that’s right for you. Let One Guard be an advocate for you and your family.